The informational hotline 1188 provides information on: business addresses, working hours, service providers, state institutions, public transport timetables, concerts and events, the location of the nearest service provider, as well as all the necessary tourism-related information, like: accommodation, museums, entertainment, restaurants and cafés, and medical establishments. The hotline is reachable all 24 hours and it is available to all Latvian telecommunications network subscribers. Information is provided in Latvian, Russian, and English.
Riga Municipal Police has a specialised Tourism Unit, which ensures public order, as well as provides information to foreign visitors about the opportunity to receive help in case of incidents like theft, lost property, and fraud. A 24-hour information hotline +371 67181818 has been introduced for foreign nationals. Information is provided in Latvian, Russian, and English.
EU citizens, who require medical attention while in Latvia, are advised to make sure that the medical establishment accepts the European Health Insurance Card (EHIC). The EHIC confirms the right to receive the necessary or emergency medical treatment to the same extent as the local residents.
Non-EU citizens, who do not hold an EHIC card but require emergency medical assistance, will have to pay the full cost for the services. Obtaining a travel insurance policy is recommended.
Twenty-four hour emergency assistance is provided by any regional hospital. Help can be received at the following regional centres:
Tourists can approach the embassy of their country in instances where they find themselves in an extreme situation, for example, after losing a passport, being left with no means of subsistence, or the occurrence of a serious illness or death. Depending on each country's legal and financial capabilities, those falling on hard times will be assisted. For contact information about foreign missions in Latvia please visit the website of Ministry of Foreign Affairs of the Republic of Latvia: http://www.mfa.gov.lv/en/diplomatic-missions.
Information source: http://www.latvia.travel/en